**IF YOU LOSE POWER, LET O&R KNOW IMMEDIATELY**
I just received an update from O&R. As expected, they anticipate many outages from this storm. We will see heavy snowfall and high winds. Here’s the deal — If you’re power goes out, DO NOT assume that O&R knows about it. Contact them immediately to let them know. The way that O&R works is the more people they hear from in a given area, the higher priority that area becomes.
There are several ways you can report outages and check service restoration status:
Go to www.oru.com from any computer or web-enabled mobile device;
Use the O&R mobile app from your iphone, iPad or Android device;
Text “OUT” to 69678 (myORU); or
Call Customer Assistance at 1-877-434-4100