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**IF YOU LOSE POWER, LET O&R KNOW IMMEDIATELY**

January 25, 2015

I just received an update from O&R. As expected, they anticipate many outages from this storm. We will see heavy snowfall and high winds. Here’s the deal — If you’re power goes out, DO NOT assume that O&R knows about it. Contact them immediately to let them know. The way that O&R works is the more people they hear from in a given area, the higher priority that area becomes.

There are several ways you can report outages and check service restoration status:

Go to www.oru.com from any computer or web-enabled mobile device;

Use the O&R mobile app from your iphone, iPad or Android device;

Text “OUT” to 69678 (myORU); or

Call Customer Assistance at 1-877-434-4100

Best,

Jesse Dwyer

Mayor

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